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Service Now
Three new changes to Service-Now have been made including, mandatory closing comments, easy re-open link and customer satisfaction survey.
Instructional Video for Service-Now Resolve Upgrades

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<video controls id="9dc5ac65-8cee-463d-a430-3b859de0413f" class="video-js vjs-default-skin vjs-big-play-centered video-js-fullscreen" preload="metadata" poster="http://www.southcentralric.org/VideoUp/9dc5ac65-8cee-463d-a430-3b859de0413f.avi.jpg" data-setup='{ "autoplay": false, "controls": true, "muted": false, "loop": false, "loadingSpinner": false, "fluid": true, "techOrder": ["html5","flash"], "ga": {"eventsToTrack": ["start"]} }'> <source src="http://www.southcentralric.org/VideoUp/9dc5ac65-8cee-463d-a430-3b859de0413f.avi.mp4" type="video/mp4"> <source src="http://www.southcentralric.org/VideoUp/9dc5ac65-8cee-463d-a430-3b859de0413f.avi.ogv" type="video/ogg"> <p class="vjs-no-js">To view this video please enable JavaScript, and consider upgrading to a web browser that <a href="http://videojs.com/html5-video-support/" target="_blank" ">supports HTML5 video</a></p> </video>
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435 Glenwood Rd. - Binghamton, NY 13905
SCRIC: (607) 766-3750 - Service Desk: (607) 766-3800

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