Service Desk iData Dashboard RIC Anywhere MyApps Webex Bomgar Webmail

EDM Support

Notice of OnBase Downtime

Scheduled Downtime for Upgrades

The OnBase server upgrade is planned for January 21, 2020

For more information click here

ELECTRONIC DOCUMENT MANAGEMENT SUPPORT

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How-Tos

Web Client - Getting around OnBase 18

Web Client- Keyboard Shortcuts

Scan Station - OnBase Frequently Asked Questions

Scan Station - Importing Documents

Scan Station - Scanning & Index Guide

ALL Electronic Document Management How To's

Downloads

OnBase Install Files

You will need to enter a password to access these documents

Request Password Here

fi-Series Manuals

Fujitsu Scanner Drivers & Downloads

Drivers for fi-Series scanners and Downloads for Kofax & PaperStream software.

Scan Station - Kofax Patch Code - Landscape

Used to distinguish where one document ends and another begins when a pile of documents are loaded onto the auto sheet feeder of the scanner.

Scan Station - Kofax Patch Code - Portrait

Used to distinguish where one document ends and another begins when a pile of documents are loaded onto the auto sheet feeder of the scanner.

Scan Station - Kofax VRS 4.2 User Guide

Manuals

All Vendor Manuals

You will need to enter a password to access these documents

Request Password Here

Forms

New Password Policy Request

Change Authorization

New Document Request

New user Request

NYS Archives Workshops

Announcing the New York State Archives 2020 Winter Webinar Series

Back by popular demand - from January through March the New York State Archives presents the Winter Webinar Series for 2020! Why let the cold, snow and ice of a typical New York State winter keep you from getting some great records management training? Ring in the New Year by attending one or all of our one-hour sessions from the comfort of your own home or office. This year we have five new webinars presented by our Local Government Advisory Services staff! Please join us for the following webinars - each webinar below will begin at 10 AM and run for an hour. Click on the webinar name below for specifics or to register:

Jan. 15 - Introduction to Electronic Records Management

Jan. 29 - Inventorying Your Electronic Records

Feb. 12 -Managing Social Media Records

Feb. 26 - Digital Imaging

March 11 - Email Essentials

Our spring workshop season schedule will be released soon. Check back later to see other training opportunities by going to the NYS Archives workshop registration page.