Network Infrastructure Support

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Network Infrastructure Support

Overview

Provides preventive and on-going support of school district data network equipment including: service desk, troubleshooting, network monitoring, configuration, back-up, maintenance of network infrastructure hardware and software, lifecycle planning, network assessments and documentation. Requires a broadband connection to the BOCES regional network.

Participation in the Base Network Support Service is a pre-requisite for this service. The Managed IT Service (MITS) includes this service.

Service Description

To receive a full Service Description, please reach out to the Service Contact above

Contact

Steve Andrus

Phone: 607-766-3754
Email: sandrus@btboces.org

Get Support

Please call our service desk at: 607-766-3800 or
submit a service request online.
Broome Tioga
DCMO
ONC
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