Service Desk SCRIC Portal RIC Anywhere MyApps Go To Assist

SCRIC Remote Learning Technology Support

READY FOR REOPENING

The South Central Regional Information Center (SCRIC), a partnership with BT BOCES, DCMO BOCES and ONC BOCES, is looking forward to helping support school district technology needs

Support Information


How can I reach support?	Where can I find Step-by-Step instructions?	Is there TECH support for students and families?
You can reach the SCRIC Service Desk by calling 607-766-3800 or submit a support ticket here	The SCRIC knowledge base here has many helpful technology support articles for districts.	Yes! Call our SCRIC service desk analysts at 607-766-3800, or visit our tech support page for families HERE.


Are all systems working?	Presentations	How do I get more information about Internet bandwidth?
View the SCRIC status.io page to see which systems are operational or may be experiencing issues. Click the subscribe button to receive notifications when there is an issue or outage. Click here to view Regional Internet Usage Information View the status of commonly used apps here	Presentation and Recording: I Stream, You Stream, We All Live Stream - But do we have enough bandwidth Handout: Bandwidth friendly ideas Handout: Streaming Best Practices Presentation and Recording: Location, Location, Location - Where Do I Find Technology Support Resources	-Regional Internet Usage Information -Broadband Now Calculator -AT&T Calculator -FCC Broadband Speed Guide -AT&T Internet Service Provider Speed Test *Please note that we are sharing these links as information only and does not constitute an endorsement of products or services that may be offered or provided through these websites.

Application Support


Student Management Systems Information	Communication Systems Information	Data Information	Other Application Information
eSchoolPlus Powerschool SchoolTool	Online Conferencing CMS (Websites) SchoolMessenger	Data Protection Practices Health & SEL Data Collection	Remote File Access Connecting from home or non-work location


Financial Services Information
Contact Tracing - nVision Contact Tracing - Wincap

PLEASE NOTE: All hyperlinks that open a document will open in a new window. If you have trouble opening any document, please contact us. Additionally, any links that leave the South Central Regional Information Center website will open in a new window. We are not responsible for the content or design of any external website.

Remote Learning

Online Conferencing Resources

Start of School Year

BT/DCMO/ONC BOCES Toolkit

Special Events

View All Events

See Special Events Monthly Calendar