Technology Support & Procurement Services

Technology Procurement & Lifecycle Management Service

This service provides your school district with resources to support the procurement and lifecycle management of technology-related hardware, software, maintenance, and contracted services. We invite you to learn more:

For more information about this service, please reach out to the service contact, Tom Guillon.

Our Support Team would be happy to help answer your questions or provide assistance!

Service Resources

Support, Planning, & Consultation Service​

This service provides your school district the opportunity to draw from a pool of BOCES technical staff, as needed, for additional technical, planning, and consulting support. We invite you to learn more:

For more information about this service, please reach out to the service contact, Chris Alunni.

Our Support Team would be happy to help answer your questions or provide assistance!

Service Resources

Server Infrastructure Support Service​

This service provides your school district with support for servers and includes access to the service desk, guidance for hardware decisions, consulting services for server infrastructure, server OS installs and configurations, hardware installations, and second-level escalation for troubleshooting issues. We invite you to learn more:

For more information about this service, please reach out to the service contact, Chris Alunni.

Our Support Team would be happy to help answer your questions or provide assistance!

Service Resources

Network Infrastructure Support Service

This service provides your school district with the preventative and ongoing support of school district switching network equipment. We invite you to learn more:

For more information about this service, please reach out to the service contact, Chris Alunni.

Our Support Team would be happy to help answer your questions or provide assistance!

Service Resources

Remote Site Backup Service​

This service provides your school district with backups that store data in multiple copies for added reliability, helping to recover data in case of primary hardware failures, accidental deletions, and natural disasters. We invite you to learn more:

For more information about this service, please reach out to the service contact, Chris Alunni.

Our Support Team would be happy to help answer your questions or provide assistance!

Service Resources